The Financial Brand has posted a well written article from Alex Jimenez of Zions Bank. I’ve included his 6 steps to solve the digital dilemma, but checkout the full article for more details.
Alex Jimenez – VP & Senior Strategist
Zions Bank
http://linkedin.com/in/ralexjimenez
Community Bank and Credit Union Response
“Community banks and credit unions can solve these dilemmas. At a high level, these 6 steps must be taken:
1 Obtain full support for a transformation agenda from the executive team
2 Assign transformation to a high-level team member or team
3 Adopt ‘Jobs to be done’ (JTBD) design principles within product management functions
4 Engage existing technology partners and industry disruptors
5 Develop transformation goals for all areas, including risk management
6 Build innovation into the culture of the organization”
https://thefinancialbrand.com/83763/how-community-banks-can-compete-in-the-digital-age/