“Financial Services leads all others in the per capita adoption of BI apps and tools in 2020. Further evidence of how enterprises are relying on BI as the antidote for uncertainty is seen in how many BI apps and tools they have adopted. Financial Services dominates all other industries, with 39% having four or more tools in use today. Retail/Wholesale respondents are most likely (85%) to use up to three but not more than three BI tools. Awareness of the number of tools in use is lowest in Consumer Services and Higher Education.”