“Experience: If your organization has little real-world experience with AI, then you might want to first look at off-the-shelf products. For example, a chatbot could be a good place to start, such as with basic customer support services.
‘It’s important to know that generic AI platforms require a massive data integration effort and an army of data scientists to implement it,’ said Bill Scudder, who is the Vice President and General Manager of AIoT Solutions at AspenTech.”