“Kiro is an agentic tool, meaning it can take autonomous actions on behalf of users. In this case, the bot reportedly determined that it needed to ‘delete and recreate the environment.’ This is what allegedly led to the lengthy outage that primarily impacted China.
Amazon says it was merely a ‘coincidence that AI tools were involved’ and that ‘the same issue could occur with any developer tool or manual action.’ The company blamed the outage on ‘user error, not AI error.’ It said that by default the Kiro tool ‘requests authorization before taking any action’ but that the staffer involved in the December incident had ‘broader permissions than expected — a user access control issue, not an AI autonomy issue.’”