“‘Human in the loop’ is a core design discipline By now, ‘human in the loop’ has become a checkbox on AI slide decks. But for agentic coworkers in banking, it must be an operating model designed according to risk tier and regulatory materiality (see sidebar ‘Case in point: How a hybrid human–agent workforce operates in…
Microsoft offers a quarter of its global workforce voluntary buyouts as AI spending accelerates
“Microsoft has offered 60,000 employees, or about 27% of its global workforce, voluntary buyouts as the software giant spends heavily on artificial intelligence.” Read more >>
Block the Bot
Blindsided by AI Agents, Big Banks Scramble to Beef Up Security “Axios reported Thursday that major U.S. banks, including Morgan Stanley, Bank of America, and Wells Fargo, are hastily updating their terms of service to prevent agents like Meta’s Muse from taking autonomous action within customer accounts. Such agents have exploded in popularity in recent weeks, with…
Agentic Threats in Banking: Separating Signal from Noise
“What banks should prepare for? Near term: keep investing in detection of automated attacks, compromised access, social engineering and anomalous transaction behavior. Those pressures are already here. In parallel, start assembling the context needed for authorized participation as it becomes more common: agent identity, delegated authority, consent, access scope and the interface through which access…
HCLTech: From AI Pilots in Finance to Autonomous Banking
“The leaders are making the unglamorous technology choices early. They are fixing data estates and core platforms so every AI investment lands on a better foundation and putting AI platforms, engineering harnesses and guardrails in place so the second, third and tenth use case ships faster than the first. They are also wiring AI into…