The 2020 Spotlight Award Goes To…

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2020 “AI eCommerce Spotlight Award”

Today, I’m proud to announce the 3rd annual “AI eCommerce Spotlight Award” winner. This award is distributed to recognize the company that has differentiated themself from the competition over the prior 12 month period within the ai eCommerce industry.

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Our award winner for 2020 is: H2O.ai – https://www.h2o.ai

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Congratulations to our winner. We’ll be closely monitoring and reporting on the performance of all vendors, existing and new, throughout the course of the year.

Here is a list of all vendors that were considered for the award:

ABtasty – https://www.abtasty.com

Abzooba – https://abzooba.com

Albert.ai – https://albert.ai

Algolia – https://www.algolia.com

AltexSoft – https://www.altexsoft.com/ai-solutions-for-ecommerce/

Anaplan – https://www.anaplan.com

Apptus – http://www.apptus.com

Attraqt – https://www.attraqt.com

AutoCommerce – http://autocommerce.io

B12 – https://www.b12.io

Barilliance – https://www.barilliance.com

Big Commerce – https://www.bigcommerce.com

Bloomreach – https://www.bloomreach.com/en

Braze – https://www.braze.com/product/optimization-ai/

Brighterion – https://brighterion.com

Bunting – https://bunting.com

Clarifai – https://www.clarifai.com

Clinc – hhttps://clinc.com

Cloud Engage – https://cloudengage.com/platform/

Cloud-iq – http://www.cloud-iq.com

Cognigy – https://cognigy.com

Cognira – https://cognira.com

Cognitive Scale – https://www.cognitivescale.com

Commerceiq – https://commerceiq.ai

Couture.ai – http://www.couture.ai

Coveo – https://www.coveo.com/en

Criteo – https://www.criteo.com

DynamicYield – https://www.dynamicyield.com

Elastic Path – https://www.elasticpath.com

Emarsys – https://www.emarsys.com/en/

EpiServer – https://www.episerver.com

Evergage – https://www.evergage.com

Evolv – https://www.evolv.ai

Exponea – https://exponea.com

Feedzai – https://feedzai.com

Fellow – hhttps://www.fellowai.com

First Insight – https://www.firstinsight.com

Forma – https://www.formatech.com

Granify – https://www.granify.com

H2O – https://www.h2o.ai

HiConversion – https://www.hiconversion.com

IBM – https://www.ibm.com/watson

Infinite Analytics – https://infiniteanalytics.com

Invia Robotics – https://www.inviarobotics.com

IPSoft – https://www.ipsoft.com

Jetlore – https://www.jetlore.com

Jumper – https://jumper.ai

Justuno – https://www.justuno.com

Kameleoon – https://www.kameleoon.com/en

Kibo – https://kibocommerce.com

Kindred – https://www.kindred.ai

Klevu – https://www.klevu.com

Kofax – hhttps://www.kofax.com

Kount – https://www.kount.com

Kungfu – https://www.kungfu.ai

Layer6 – https://layer6.ai

LiftIgniter – https://www.liftigniter.com

Linkcious – https://www.linkcious.com

Limespot – https://www.limespot.com/

Listrak – https://www.listrak.com

Magento – https://magento.com

Monahq – https://www.monahq.com

Narvar – https://corp.narvar.com

Neowise – http://www.neowize.com

Netcore – https://netcore.in

Netomi – https://www.netomi.com

NetSuite – https://www.netsuite.com/portal/home.shtml

Nosto – https://www.nosto.com/ecommerce-intelligence-engine/

Octane AI – https://octaneai.com

OnlineSales – https://onlinesales.ai

Optimize – https://www.webtrends-optimize.com

OptinMonster – https://optinmonster.com

Optoro – https://www.optoro.com

Personali.com – http://www.personali.com/

Personetics – https://personetics.com

Pure360 – https://www.pure360.com

PureClarity – https://www.pureclarity.com

Pype Stream – https://www.pypestream.com

Qubit – https://www.qubit.com/#

Reactful – https://www.reactful.com

Reflekton – https://reflektion.com

Rehinged – https://rehinged.ai

Rich Relevance – https://www.richrelevance.com

RSVP – https://rsvp.ai/en/#/index

SalesForce – https://www.salesforce.com/products/einstein/roles/

Scalefast – https://www.scalefast.com

SearchIQ – https://www.searchiq.co/

Shopify – https://www.shopify.com/plus

Simility – https://simility.com

SiteZeus – https://sitezeus.com

Slyce – https://slyce.it

Staqu – http://www.staqu.com

Syte – https://www.syte.ai

Tellius – https://www.tellius.com

3PM – https://3pm.ai

Triggmine – http://www.triggmine.com

Twiggle – http://www.twiggle.com

Twilio – https://www.twilio.com/retail

UNBXD – https://unbxd.com

Valyant – https://valyant.ai/#/

Vectra AI – https://www.vectra.ai

Visenze – https://www.visenze.com

Vtex – https://vtex.com/us-en/

Vue – https://vue.ai

WACUL – https://wacul-ai.com/en/

WayBlazer – https://www.wayblazer.ai

WEVO – https://www.wevoconversion.com

Woo Commerce – https://woocommerce.com

Wylei – http://wylei.com

Yokart – https://www.yo-kart.com

Yusp – https://www.yusp.com

Zeta – https://zetaglobal.com

IBM Offers “Watson Assistant for Citizens” to Provide Responses to COVID-19 Questions

“NEW YORK: County of Otsego – COVID-19-related information will be available within the next few days for citizens to help them quickly get their health and non-health related questions answered regarding the pandemic. Otsego County’s COVID-19 virtual agent will be able to answer citizen’s questions like: “How do I apply for unemployment?”

TEXAS: City of Austin – COVID-19-related information will soon be available for citizens with interactive conversation on where to get testing and other information.”

https://www.google.com/amp/s/finance.yahoo.com/amphtml/news/ibm-offers-watson-assistant-citizens-040100695.html

4 Steps Financial Services Firms Can Take With AI To Improve Customer Experience

  • “As an industry leader, Royal Bank of Scotland (RBS) had the foresight to address its data gap issues when it launched “Marge”—a valuable new asset that remains key to RBS’s digital transformation. IBM and RBS co-created this AI-powered, cloud-based platform that empowers mortgage call center employees with real-time digital mortgage support for homebuyers.
  • Since implementing the digital mortgage support tool, RBS has seen a 20% improvement in customer Net Promoter Score and a 10% decrease in call duration.”

https://www.google.com/amp/s/www.forbes.com/sites/ibmai/2020/03/31/4-steps-financial-services-firms-can-take-with-ai-to-improve-customer-experience/amp/

Via raises $200 million to optimize ride-sharing routes with AI

  • “Transportation startup Via today announced that it has raised $200 million in series E financing, bringing its total raised to over $500 million at a $2.25 billion valuation — more than double its $1 billion valuation in 2017.
  • To date, the company says it has provided over 70 million rides around the world, up from 50 million as of July 2019.
  • a report from Edison Trends found that consumer spending on ride-sharing plummeted up to 21% in the seven-day period ending March 16, with further declines likely”

https://www.google.com/amp/s/venturebeat.com/2020/03/30/via-raises-200-million-to-optimize-ride-sharing-routes-with-ai/amp/