“The Future of AI in Banking in 2026 and Beyond Looking ahead, Silva sees banking AI investment shifting from cost savings to innovation. “Almost 75% of the spend is around automating business processes or automating task processes,” he says. By 2028, he expects more than half of AI budgets to fund new products and services…
JPMorgan executive says one thing is keeping AI in check
“Banks using agentic AI Read more >>
Customers Hate Your AI Chatbot. Small Businesses Should Listen
“AI chatbots have become a current concern for backlash on how customers evaluate businesses currently. According to a survey conducted by SurveyMonkey, 79% of customers stated they would prefer interacting with a human versus a chatbot. The fact that 79% of customers stated they would prefer a human indicates that this trend raises questions about how…
Claude now connects to more everyday apps like Instacart, Spotify and Uber — here’s what you can do now
“Anthropic is making a bold play to turn Claude into more than a chatbot. In a new update, the company announced a wave of “everyday life” connectors that let Claude plug directly into services like Spotify, Uber, Instacart, TurboTax and Booking.com. That means instead of just answering questions, Claude could help you order groceries, book a…
A robot is beating human pros at table tennis. Its maker calls it a milestone for machines
“Sony says it is the ‘first time a robot has achieved human, expert-level play in a commonly played competitive sport in the physical world — a longstanding milestone for AI and robotics research.’…The past year has marked a ‘kind of ChatGPT moment for robotics,’ Spranger said, with new, AI-driven approaches to teach robots about their…