“Active.ai platform today powers financial institutions in 44 countries across 200+ use cases, in multiple languages With nearly four billion users of smartphones, the world of finance has clearly moved from branch and call center interactions to mobile centric conversations about money. According to Mckinsey, this digital age, AI presents a transformational moment for financial…
Month: September 2021
Taking Banking To The Cloud: Five Engineering Priorities
“Banking and financial services understand these demands, so it’s no surprise they are increasingly adopting cloud platforms; the global finance cloud market is expected to grow more than 22% annually through 2025. To ensure a swift, seamless transition to cloud platforms, we believe banks must overcome five major challenges. They’ll need to reengineer processes and…
How Conversational AI is Transforming the Customer Experience
“Forbes author concluded that up to 84% of consumers had been helped by machines. Yet around half had no idea they weren’t speaking with humans. ‘Self-service delivers personalized engagement, increases customer satisfaction, and reduces operational costs by deflecting common customer inquiries,’ Though CNBC concludes around 27% of young workers fear AI will take over their…
Amazon unveils ‘science fiction’ robot that can patrol homes
“Amazon is launching Astro, its first household robot, powered by its Alexa smart home technology. The company said it can be remote-controlled when not at home, to check on pets, people, or home security. It can also patrol a home automatically and send owners a notification if it detects something unusual.” https://www.google.com/amp/s/www.bbc.com/news/technology-58727057.amp
PayPal launches its ‘super app’ combining payments, savings, bill pay, crypto, shopping and more
“PayPal has been talking about its ‘super app’ plans for some time, having recently told investors its upcoming digital wallet and payments app had been given a go for launch. The enhanced bill pay feature lets customers track, view and pay bills from thousands of companies, including utilities, TV and internet, insurance, credit cards, phone…