How banks can turn AI’s promise into real impact “To make that happen, banks must invest in core AI capabilities, such as reusable tools, machine-learning operations, and enterprise data management. In addition, many banks have found it useful to set up a “control tower” that oversees AI strategy. The control tower is a centralised entity…
Month: March 2025
AI Weekly – March 23
NatWest seals milestone UK banking collaboration with OpenAI “NatWest and OpenAI have joined forces to enhance the lender’s digital assistants and customer support processes using artificial intelligence, in the first collaboration of its kind with a UK-headquartered bank. The lender has put AI at the heart of key strategies to improve customer experience, cut costs…
AI Weekly – Mar 10
Closing the Digital Divide: Credit Unions Should Prioritize Tech Over Transactions “A common hesitation among credit unions is the fear that technology might replace the personal relationships they pride themselves on. The key here is to leverage technology to enhance — not replace — human interactions. For example, AI can analyze member behavior, transaction history,…
Ai Weekly – March 2nd
Google is ditching SMS – and will now use QR codes for Gmail account authentication “Google will instead introduce on-screen QR codes that will have to be scanned with your chosen authentication device in order to verify that it is actually you trying to log in. This potentially adds an extra layer of biometric security…