— AI in E-Commerce There’s a new report out from Business Intelligence titled – AI in E-Commerce. Here are a couple of the attention grabbing notes: Using AI to personalize the customer journey could be a huge value-add to retailers. Retailers that have implemented personalization strategies see sales gains of 6-10%, a rate two to…
Month: August 2017
7 Examples of AI in Retail and e-Commerce (Nanalyze)
— 7 Examples of AI in Retail and e-Commerce Our friends at CB Insights have developed a new infographic titled “Artificial Intelligence in Commerce Market Map.” As usual, they’ve done a really nice job, and I’ve discovered a few new companies that I’ll review in the coming weeks. I know it’s extremely difficult to include…
The Chatbot Challenge (aieCommerce.com)
Late yesterday I set out on a mission. My goal…to find a handful of companies promoting their chatbot through a call-to-action on their website. Easy…right? As it turns out…NO. It’s not easy at all. There are plenty of companies promoting their chatbots on their Facebook pages, but that’s a given…table-stakes. To narrow my search, I…
ai eCommerce News – Aug 16
Image Credit: brandchannel.com –– Voice AI is the Latest Brand Battleground “Gregg Johnson, CEO of Invoca said, “People are using voice to interact with the world around them more than ever, and they’re using mobile phones, home devices and even landlines to call businesses at staggering rates.” ‘Customer conversations have been an underused, yet valuable,…
Retails last resort? Extreme Personalization by Sameer Patel
— Retails last resort? Extreme Personalization by Sameer Patel “Brands are still batching and blasting emails in the hopes that they will make it up in the numbers. Mobile, Email, Web and offline presence are treated as disconnected channels… 91% of us unsubscribe from emails (Salesforce) 44% of direct mail is never opened (NewsCred) 60%…