JPMorgan CIO Says AI Holds Promise for Helping People Save

  • “JPMorgan Chase & Co. Chief Information Officer Lori Beer said artificial intelligence could help the bank develop new products and services for helping people build retirement savings, among other things.
  • About 25% of working Americans say they have no retirement savings at all and 44% worry that their saving isn’t on track, according to a recent Federal Reserve survey.
  • The bank, the country’s largest by revenue, processes $6 trillion in payments daily and has relationships with about half of U.S. households.
  • It stores about 390 petabytes—or 390 million gigabytes—of data”

2020 trends: Advances in marketing, content, and AI transform ecommerce

“If 2019 was a scramble to compete on customer experience, I foresee businesses applying a lot more operational rigor in pursuit of connected customer experiences in 2020, playing out across five main trends.

#1. Marketing and ecommerce focus on the same outcomes

#2. Ecommerce managers learn to manage their machine learning and AI applications

#3. Ecommerce teams feed their data-hungry AI tools

#4. Renewed Investment on sales enablement, specifically enabling humans

#5. Content remains king, but marketers apply more rigor in what they create”

Yes, AI will soon be everywhere – but it will support humans, not replace them

  • “‘We are increasingly seeing artificial intelligence and machine learning being subsumed into industries like healthcare, education and architecture.’
  • ‘We are going to become more aware that we’re outsourcing decision making to machines, and that’s going to be a huge trust leap.'”

Artificial Intelligence Bootcamp for Product and Business Managers – Stanford

“This workshop will teach the business implications of artificial intelligence (AI) and how product managers and business managers can pivot their careers to use it. Artificial intelligence combines insights resulting from newly emerging data sources and algorithms possessing powerful analytic techniques. This two-day workshop will introduce students to the variety, volume, veracity, and velocity of business data in many industries and how they can use it to create new products and business innovations.

Day one will explore various artificial intelligence applications such as facial recognition and machine learning arising from the convergence of Internet of Things (IoT) technologies and Big Data algorithms, all of which create new business models and efficiencies in various industries like advertising, manufacturing, energy, healthcare, fintech, and transportation. Specific case studies will build an understanding of the far-reaching impact of these evolutions across functional areas and industries.

Day two will teach students a business framework detailing how to build new products and transform existing businesses using AI. Guest speakers will add to class lectures by sharing industry best practices and investors’ perspectives of the AI business ecosystem. Students will leave the course with new insights into innovation opportunities in AI and with a framework to apply AI to their existing or entrepreneurial enterprises.”

The next generation of user experience is artificially intelligent

  • “Artificial intelligence-based technologies are providing developers and IT teams the power they need to deliver, while reducing the repetitive, manual tasks that have characterized UX, CX and UI. 
  • AI, in all its forms, is taking on the UX experience for enterprises. “I think AI holds tremendous potential,” McNabb says
  • ‘Every time somebody asks it a question, and we validate whether the response came back good or bad, and that model'”gets smarter and smarter and smarter.”

Photo: HubSpot

Chris McNabb

CEO, Dell Boomi