There’s a new report out from Business Intelligence titled – AI in E-Commerce. Here are a couple of the attention grabbing notes:
- Using AI to personalize the customer journey could be a huge value-add to retailers.
- Retailers that have implemented personalization strategies see sales gains of 6-10%, a rate two to three times faster than other retailers, according to a report by Boston Consulting Group (BCG).
- It could also boost profitability rates 59% in the wholesale and retail industries by 2035, according to Accenture.