“By incorporating AI chatbots in the finance industry, the chatbots can handle routine requests such as balance inquiry, payment information thereby, reducing the workload of call center employees so that they can focus on other challenging tasks and strategies which require a higher degree of expertise. According to a report from Forrester, 90% of customer…
Month: September 2021
Cut Costs, Spur Growth and Rejuvenate the Customer Experience Through Digital Transformation
“The pandemic didn’t necessarily introduce companies to DX. However, it rapidly accelerated the importance of digital projects seemingly overnight, as 69% of companies’ board of directors say the effects of Covid-19 have accelerated digital business initiatives. It is unprecedented for any project on an executive’s list of priorities to make this overnight jump to the…
How AI is redefining the ‘human touch’ in fintech industry
“A recent study revealed that 70 per cent of global fintechs are using AI today, and the technology is predicted to dominate the market by 2025, with over two-thirds of fintechs believing AI is the technology that will have the biggest impact on the sector over the next five years.” https://www.google.com/amp/s/www.thehindubusinessline.com/opinion/how-ai-is-redefining-the-human-touch-in-fintech-industry/article36594523.ece/amp/
5 Financial Technology (Fintech) Trends to Watch Out for in 2021 and Beyond
“According to technological growth statistics, there are approximately 4.88 billion mobile phone users across the globe as of January 2021. 62% of the world’s population owns mobile devices. Over 69 million people use mobile payment services. Not only this, but also in the United States, in-store mobile payments are reaching $128 billion in 2021. The…
Nextech AR and Kohls Expand Augmented Reality Contract For Ecommerce
“Extensive product testing which began with Kohls’ Innovation Center, validated Threedy’s return on investment (ROI)., Kohls in collaboration with Nextech is now significantly scaling WebAR for Ecommerce, creating thousands of new 3D models that will enhance the augmented reality experience for Kohls’ customers. With Nextech’s 3D WebAR for Ecommerce solutions, Kohls’ customers can review products…