“Active.ai platform today powers financial institutions in 44 countries across 200+ use cases, in multiple languages
With nearly four billion users of smartphones, the world of finance has clearly moved from branch and call center interactions to mobile centric conversations about money.
According to Mckinsey, this digital age, AI presents a transformational moment for financial services in unlocking over $1T in annual value by reducing costs, increasing customer engagement, reducing error rates and improving risk making.
85% of financial services companies are currently using AI, and over three in four expect AI to become essential to their business by 2022. (World Economic Forum (WEF))
The Global Conversational AI market is expected to grow to from $5 billion to $20 billion by 2027 with a compound annual growth rate (CAGR) of 22% and financials are expected to contribute 29% of this market.-Cognizant”