The Metaverse is already here: 5 companies building our virtual reality future

“If you believe Facebook, the future is a virtual reality “metaverse.”

The tech giant, which changed its name to Meta last month, plans to invest $10 billion this year to develop products that support augmented and virtual reality — a robotic hand, high-tech VR glasses and sophisticated software applications, to name just a few. Analysts expect the company to spend at least $50 billion to achieve its promise of a virtual reality future.

But Meta is far from the only player. In fact, a half-dozen other companies are already building out the hardware and software that will be the next generation of virtual interaction — something Wall Street sees as a $1 trillion market. The companies include Google, Microsoft, Apple, Valve and others building out products for work and communication. Smaller startups are likely to join them as investors flood into the market.”

https://www.cbsnews.com/amp/news/metaverse-is-already-here-5-companies-building-our-virtual-reality-future/#app

Report: AI has assisted half of all business owners during the labor shortage

  • “As companies continue to see high turnover rates, business owners can benefit from AI handling the duties traditionally managed by human employees, especially if employers are struggling to hire new workers. According to the study, the top tasks that business owners are optimizing via AI include chatbots, content creation for emails and advertisements, and managing inventory.
  • Unsupervised used several data sets to examine the use of AI among businesses and capture the current AI and business landscape, including the 2021 AI Index Report, International Data Corporation, Deloitte’s State of AI in the Enterprise, and CB Insights, in order to explore AI startup funding.”

https://venturebeat.com/2021/11/22/report-ai-has-assisted-half-of-all-business-owners-during-the-labor-shortage/amp/

GoodFirms Announces the List of Top Artificial Intelligence (AI) Companies Globally for Varied Industries – 2021

“Best AI Companies in Financial Sector:

Sigmoidal, Kensho, DataVisor, PROWLER.io, Zest AI, Symphony AyasdiAI, Kavout, Alpaca, Vectra, DLabs.

Best Retail & Ecommerce AI Companies:

Redwerk, AltexSoft, Peak, Rsystems, Datamatics, Digifutura Technologies, ThoughtSpot, Unicsoft, Chop Dawg, Hey Machine Learning.”

https://finance.yahoo.com/news/goodfirms-announces-list-top-artificial-093200088.html?guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAHNUHAcX8r46xUTB3Bdcpi_-QlmPHxUhPjPPML1KCaslKqzaQ_Wwlut1iUPvTh3W2Z6PmF606r3kvI7BCNWx8jFqogqmuTI1izLnD1Bi6w9Ciy-SsfkyyMAYa1rETFmJTyvE3hUJLZ0xe1fD5VoUMDpb7ha2mGKRND10hRQEYdQX

How banks in Canada tap into AI to boost customers’ banking experience

RBC Nomi

  • “ 1.47 million unique users of NOMI tools in June 2021.
  • Since 2017, NOMI Find & Save has helped clients find and save over C$1.5bn in total.
  • Since 2017, clients have read about 1.7 billion insights through NOMI Insights.
  • Since 2019, over 1.1 million clients have set a budget with NOMI Budgets.
  • Since 2020, Ask NOMI has answered 3.5 million questions for clients.

Scotiabank

  • In February 2021, Scotiabank launched C.MEE which uses the bank’s Global AI platform to provide “hyper-personalisation.” C.MEE analyses data across customer touchpoints – branch, mobile, online, contact centre and email – to determine what advice is most relevant for a customer. The system then provides the advice through the customer’s preferred channel.

ATB Financial

  • Using natural language processing, the chatbot can handle 500 different enquiry types, which represent over 65% of ATB’s top call centre enquiries
  • Machine learning is used by ATB to provide clients with personalised advice. “We’ve interacted with over 240,000 clients last year where we’ve offered them AI-assisted advice about products and services to improve their banking experience

BMO

  • According to BMO, since its launch in 2019, customers have been receiving around 7 million insights per month via BMO Insights and are engaging with the data generated for them, in some months, nearly 50% of the time.
  • BMO’s cashflow prediction tool’s accuracy is exceptionally high at 97% (correct predictions over all predictions) because its model factors in the customer’s holdings and spending across multiple accounts.”

https://www.verdict.co.uk/ai-banking-canada/

How banks in Canada tap into AI to boost customers’ banking experience

RBC Nomi

  • “ 1.47 million unique users of NOMI tools in June 2021.
  • Since 2017, NOMI Find & Save has helped clients find and save over C$1.5bn in total.
  • Since 2017, clients have read about 1.7 billion insights through NOMI Insights.
  • Since 2019, over 1.1 million clients have set a budget with NOMI Budgets.
  • Since 2020, Ask NOMI has answered 3.5 million questions for clients.

Scotiabank

  • In February 2021, Scotiabank launched C.MEE which uses the bank’s Global AI platform to provide “hyper-personalisation.” C.MEE analyses data across customer touchpoints – branch, mobile, online, contact centre and email – to determine what advice is most relevant for a customer. The system then provides the advice through the customer’s preferred channel.

ATB Financial

  • Using natural language processing, the chatbot can handle 500 different enquiry types, which represent over 65% of ATB’s top call centre enquiries
  • Machine learning is used by ATB to provide clients with personalised advice. “We’ve interacted with over 240,000 clients last year where we’ve offered them AI-assisted advice about products and services to improve their banking experience

BMO

  • According to BMO, since its launch in 2019, customers have been receiving around 7 million insights per month via BMO Insights and are engaging with the data generated for them, in some months, nearly 50% of the time.
  • BMO’s cashflow prediction tool’s accuracy is exceptionally high at 97% (correct predictions over all predictions) because its model factors in the customer’s holdings and spending across multiple accounts.”

https://www.verdict.co.uk/ai-banking-canada/