“Banks using agentic AI
- Citibank has rolled out an internal AI platform called Arc that lets employees create AI agents, Axios reported. The bank already uses AI to create a customized experience for its wealth customers, TheStreet reported.
- JP Morgan Chase has been embracing AI agentic use and it’s currently being used in the workflow of 80 services across the company, according to IT Brew.
- Wells Fargo partnered with Google in 2025 to build up its agentic AI in the workplace, Google stated.”