- “The bank introduced its AI-powered chatbot, Erica, to speed transactions, including transferring and depositing funds. Erica works by understanding voice or text commands to complete these transactions in minutes. And, customers have responded. In the first three months, more than one million people downloaded Erica
- Chase has rolled out numerous digital initiatives and introduced new branch formats. This includes self-serve teller kiosks within these “Everyday Express Branches.” They also feature a digital advice bar for digital products or new accounts, which helps customers get assistance without waiting in line.”
https://www.google.com/amp/s/www.forbes.com/sites/jaimecatmull/2020/03/04/how-to-open-account-or-do-a-banking-transaction-in-less-than-five-minutes/amp/
