“Six in 10 institutions said they improved their AI capabilities over the past year, with leaders increasingly focused on scaling AI responsibly, securely, and profitably across core functions such as payments, lending, compliance, and customer engagement.
AI is now seen as a central driver of innovation, with 43% of institutions citing it as their top innovation lever. The most widely adopted use cases include risk management and fraud detection, and data analysis and reporting, both cited by 71% of respondents.”