- “Mumbai-based Infrasoft Technologies and IBS Intelligence have collaborated on a whitepaper that discusses AI-enabled omnichannel banking. The paper also outlines how banks & FIs can harness AI’s power to create an exceptional omnichannel customer experience.
- The whitepaper also discusses typical AI use cases in financial services, key drivers for AI-enabled omnichannel banking and key encounters and mitigation plans. For more insights on AI-enabled omnichannel banking and its adoption in the banking industry, you can download the whitepaper from here.”
https://ibsintelligence.com/ibs-journal/ibs-news/harnessing-ai-for-omnichannel-banking-discusses-infrasofts-whitepaper/
