Harnessing AI for omnichannel banking, discusses Infrasoft’s whitepaper

  • “Mumbai-based Infrasoft Technologies and IBS Intelligence have collaborated on a whitepaper that discusses AI-enabled omnichannel banking. The paper also outlines how banks & FIs can harness AI’s power to create an exceptional omnichannel customer experience.
  • The whitepaper also discusses typical AI use cases in financial services, key drivers for AI-enabled omnichannel banking and key encounters and mitigation plans. For more insights on AI-enabled omnichannel banking and its adoption in the banking industry, you can download the whitepaper from here.”


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