Why financial services brands need to plan for the three phases of AI innovation

• “45% of consumers are expecting to cut back on branch visits following the end of the crisis.
• Deploying technology that uses artificial intelligence to enhance performance and innovation is an increasingly important aspect of service delivery.
• 3 Phases:

1. off-the shelf technologies
2. bespoke AI
3. game-changing innovation”

https://www.globalbankingandfinance.com/why-financial-services-brands-need-to-plan-for-the-three-phases-of-ai-innovation/amp/