“In times of change, workers must stay up-to-date on the latest AI trends, tools and use cases impacting the banking industry. To remain relevant, they should accumulate knowledge about the current capabilities and limitations of AI in banking applications like customer service, fraud detection and credit decisions. Provide feedback to improve AI-model performances based on real-world usage. Attend seminars, conferences and join professional AI communities to gain industry knowledge. Develop a growth mindset to adapt to the changing job landscape as AI continues to evolve.”