“Spalding needed a platform that was built not only mobile-first, but AI-first. To support its global scale and customer base, Spalding turned to Salesforce to roll out a robust ecommerce platform and customer loyalty program.
As a result, Spalding experienced massive results during the 2018 holiday season—
- 96 percent increase in revenue per user
- 30 percent increase in average order quantity
- 51 percent increase in mobile site traffic.
- Even more, the results have continued with a 270 percent increase in ecommerce revenue year-over-year, 66 percent increase in average order value,
- While customers benefit from an even faster shopping experience 100 percent site up time through product listing pages, site search, navigation and more.”