“While Simpson said Centerbridge plans to invest heavily into Acoustic, it has a long way to go to catch up to the competition as Salesforce’s Sales Cloud already has 37.9% of the market share.”
Tag: AI eCommerce
How AI Lets Retailers Like H&M Hyper-Personalize Their Ecommerce Experience
The North Face
“The popular outerwear brand has a chatbot on its website that recommends relevant products. Using mobile-optimized AI, it narrows down items based on a customer’s needs, which it determines based on a series of questions. At the end, only the most suitable items will be suggested for purchase.”
https://www.psfk.com/2019/07/guided-recommendations-retailers-ai.html
JD.com adopts AI to drive growth in small cities, among female users as ecommerce slows
“Zhou Bowen, head of AI at JD.com, said the company’s AI-powered SnapShop, which allows users to take a photo of a product and provide identical and similar product recommendations, is helping it grow business in smaller cities and among young female consumers of fashion and beauty products, all of which are growth markets for JD.com.”
eBay Works to Disrupt Ecommerce at Recent Hack Week
“What happens when over 3,000 employees globally spend a week innovating and reimagining the eBay experience? Magic. This is the word eBay’s Director of Innovation Programs, Nousheen Eslambolchi, uses to describe Hack Week — eBay’s annual week-long program aimed to cultivate new ideas and disrupt ecommerce.”
https://www.ecommercebytes.com/2019/07/10/ebay-works-to-disrupt-ecommerce-at-recent-hack-week/
How will ecommerce take shape in 10 years
“The report forecasts that online sales will overtake store-based sales within 8-10 years, with online accounting for 53% of total retail sales by 2028.”
https://tamebay.com/2019/07/will-ecommerce-take-shape-10-years.html