Headquarters: Canada (Quebec City & Montreal Office)
Key Product: Coveo Relevance Cloud
Intelligent Search – Serve relevant content quickly with automatic query completion and intelligently ranked results. Deepen your understanding of the people you serve with data and insights from every search.
Recommender – Accurately predict what each user will want and automatically display the most relevant content for them. Connect search insights to interaction data from any touchpoint for a truly seamless experience.
Content Personalization – Deliver content, interfaces, and journeys tailored to individuals, not segments. Let AI personalize content instantly, letting clicks and queries shape the experience, not thousands of rules.
“Emerging AI Trends in 2021 Beyond these notable trends in 2020, the year ahead will likely see larger and larger language models being built, with experts declaring the possibility of a 10-trillion parameter model making its first appearance in 2021. AI will continue to accelerate new discoveries in biology and medicine, whether that may be building upon previously intractable problems like how proteins enfold, or developing customized pharmaceuticals for personalized medical treatments. Given the existing problems of algorithmic bias and a multitude of privacy concerns, ethics and data privacy in AI will continue to be major issues, meaning that interest in potential solutions like de-biasing algorithms, anonymizing algorithms, and federated learning will only continue to intensify.”
“By 2020, in fact, the India internet economy is projected to grow to $250 Bn, backed mostly by ecommerce which is set to clock a record growth rate of 51%. And, IBEF predicts that India is likely to overtake the US to become the second-largest ecommerce market (behind China) by 2034.”
“In fact, one recent Shopify study that looked at this expedited growth found that during the height of the COVID-19 pandemic, 10 years’-worth of eCommerce growth happened in just 90 days. Yes, you read correctly: in just 90 days.”