“Soul Machines, a New Zealand based deep science & technology company and Bank ABC, announce “Fatema,” a fully autonomous, AI-driven Digital Human who will be an integral part of the Bank’s customer experience. The ‘digital employee’ accumulates experiences, learns, and responds to customers individually through experiential learning, adding human-like intelligence to AI. Fatema uses an AI-powered Digital Brain to engage personally with customers and will work alongside Bank ABC’s mobile-only bank team to offer a multi-faceted, personalized customer service experience.”
https://finance.yahoo.com/news/bank-abcs-ai-powered-digital-141702090.html