The AI Prompt that Should Terrify Every Banker: ‘Optimize My Idle Cash’
Brandon McGee
“65% of people responding to Accenture’s Future of Banking Experience Survey are open to using a Chat GPT-type financial assistant as part of a GenAI platform or a digital wallet. (GPT stands for Generative Pre-trained Transformer.)
71% would like to see an AI assistant as part of their own primary bank’s mobile app.
Most respondents want control over what AI-supported banking does — 82% want to approve every action and nearly as many want a one-tap opportunity to pause any GenAI action.
86% of people surveyed trust their bank to provide smart AI assistants, while 49% say they would trust some other GenAI platform providers to do so.
54% of those surveyed are ready to use GenAI within their bank’s app to handle nonbanking chores, like booking travel and grocery shopping.”
