Some Sonic drive-ins are getting AI-powered menu kiosks
- “Mastercard today announced a partnership with Zivelo, a provider of self-service kiosks, to deploy what it describes as an “ordering experience” for quick service restaurants…Sonic will test it at select U.S. locations later this year.
- ‘We see facets of our brand, our restaurants, and AI technology converging in a way that makes for a special customer experience. Sonic is known for a fun environment and a full menu with extensive customization options that allows guests to personalize every meal,’ said Sonic vice president of integrated customer engagement Jon Dorch.
- ‘Drive-thru accounts for 70% of QSR transactions, yet the experience has remained more or less untouched by innovation,’ said Zivelo CEO Healey Cypher.
- AI-driven restaurant menus are becoming a thing, and it’s no wonder why. Revenue Analytics, a company that offers a comparable AI pricing platform, claims that dynamic pricing can result in a 4.7% revenue uplift in sectors like hospitality.”
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