I tested out Panera’s new ‘automated’ drive-thru and now I think every fast food chain should use it

  • “Panera is testing out AI technology to take orders in the drive-thrus of two New York restaurants.
  • Popeyes is also using the same tech, and has reported successful results so far.
  • I thought it made ordering much easier, and I hope more restaurants in my area adopt it.”


Chipotle is moving its tortilla robot to a real restaurant

  • “Chipotle’s tortilla-making robot will soon help out in a restaurant you can visit. The chain has unveiled a slew of technology updates that include moving the Miso Robotics-made Chippy robot to a real restaurant. The machine will start cooking tortilla chips in a Fountain Valley, California location in October.
  • Chipotle is piloting a demand-based cooking system that uses AI to tell staff what and when to cook based on forecasts for how much they’ll need. In theory, this lightens the load for employees while making sure there’s enough freshly-cooked tacos and burritos when you show up for dinner.”


Panera Tests Voice AI as QSRs Automate to Meet Drive-Thru Demand

“Fast-casual brand Panera Bread, which has more than 2,100 bakery-cafes in the United States and Canada, is testing artificial intelligence (AI) voice ordering technology at two of its upstate New York locations.

The brand announced Monday (Aug. 29) that it is trying out “Tori,” an automated drive-thru voice assistant created by tech company OpenCity, which takes orders and integrates the restaurant’s point of sale (POS) and kitchen display systems.”


Is Robot Delivery The Next Big Pizza Trend?

“In April, Domino’s unveiled its partnership with American robotics company Nuro to experiment with self-driving vehicle pizza delivery. They have launched test runs from its Woodland Heights location in Houston as part of a pilot program (per CNBC).

Piestro and Serve Robotics have collaborated on the latest robotic food service endeavor: to offer robot pizza delivery from automated pizzerias (via Restaurant Dive). Robot pizza delivery sounds like a good idea in theory following on the heels of a pandemic where contactless food service became the norm.”

Read More: https://www.mashed.com/974292/is-robot-delivery-the-next-big-pizza-trend/?utm_campaign=clip

Domino’s uses ‘AI’ to start making pizzas before they are even ordered

  • “Domino’s has lifted the lid on a technology it is banking on to help cut delivery times to under 10 minutes, revealing it uses artificial intelligence to decide whether to start making pizzas before they are ordered.
  • As customers are adding pizzas and side dishes to their online shopping carts, the AI tool crunches the numbers, working out the probability of them completing the order, chief digital officer Michael Gillespie says.
  • stores had achieved ‘high 90’s’ and sometimes 100 per cent accurate predictions over a period of days, he says.
  • AI is one of the tools that Domino’s is relying on to achieve the ambitious ‘3Ten’ goal it set in 2016 of enabling customers to pick up pizzas within three minutes of placing an order or delivering them to their home in 10 minutes.”