- “Interaction is disappearing in the banking industry,” McLachlan said. “Institutions need to build engagement, but through digital channels.”
- Arvest also is working with another fintech on an initiative called Banker Connect, which allows customers to pick a banker they can communicate with on a regular basis through digital channels. It’s the same banker every time — and the customer doesn’t have to enter a branch to do business.”
https://www.arkansasonline.com/news/2019/sep/29/new-personal-touch-tech-reliant-2019092/
Bond.ai – https://www.bond.ai
