- “In 2018, Adobe Analytics revealed Black Friday achieved US$6.22 billion in online sales alone while Cyber Monday pulled in a record of US$7.9 billion from e-commerce.
- But several sources reveal an increase of 20 percent in conversion rate when live chats are available.
- On Black Friday 2018, a bill titled Stopping Grinch Bots Act was passed, aiming to make illegal the use of bots to make purchases online and resell of products bought.”
https://techhq.com/2019/10/what-roles-will-ai-play-this-black-friday/