What roles will AI play this Black Friday?

  • “In 2018, Adobe Analytics revealed Black Friday achieved US$6.22 billion in online sales alone while Cyber Monday pulled in a record of US$7.9 billion from e-commerce. 
  • But several sources reveal an increase of 20 percent in conversion rate when live chats are available.
  • On Black Friday 2018, a bill titled Stopping Grinch Bots Act was passed, aiming to make illegal the use of bots to make purchases online and resell of products bought.”


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