Artificial intelligence app will use Alexa to enable people to talk to deceased relatives

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  • “Microsoft has applied for a ­patent for the app, which could operate through smart devices like Amazon Alexa or Google Nest.
  • It uses recordings of them to copy their style, diction, tone, voice and intent to make what they say appear to be genuine.
  • Details from their social media accounts and letters could be mixed in to add to the effect.”

AI and Chatbots Can Help Organizations Meet Rising Customer Expectations

  • “U.S. companies have been slow to adopt AI technology; only 2.8% use machine learning, according to a U.S. Census Bureau report.
  • As of January 2020, 88% of Strayer students surveyed who interacted with Irving agreed that the chatbot helped them solve their issue easily, and 92% of them were likely to recommend Irving to other students.
  • Irving was trained to try to answer any incoming question three times before referring the student to a human. As of September 2019, just over 7% of the conversations have had to be transferred to staff members.“

4 Trends That Will Shape the Next Few Years of E-Commerce

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  • “The chatbot industry is expected to grow to over $9 billion annually by 2024.
  • Voice searching is expected to grow a whopping 1,900 percent by 2022, and for good reason: Voice searching is akin to having a digital personal assistant, which makes the consumer feel more taken care of and understood.
  • the e-commerce drone industry is projected to grow to more than $7 billion through 2022 because no one wants to wait for their package”

What’s New In Gartner’s Hype Cycle For AI, 2020

  • “47% of artificial intelligence (AI) investments were unchanged since the start of the pandemic and 30% of organizations plan to increase their AI investments, according to a recent Gartner poll.
  • 30% of CEOs own AI initiatives in their organizations and regularly redefine resources, reporting structures and systems to ensure success.
  • Chatbots are projected to see over a 100% increase in their adoption rates in the next two to five years and are the leading AI use cases in enterprises today.”