‘Hallucinations’: Why do AI chatbots sometimes show false or misleading information?
Brandon McGee
“One study by Vectara, a generative AI startup, found that AI chatbots invented information anywhere from three to 27 per cent of the time.
Ouazan said the accuracy of a chatbot comes down to the quality of the dataset that it’s being fed. “‘If one [data] source is not 100 per cent… [the chatbot] might say something that is not right,’ he said. ‘This is the main reason why we have hallucination.’”