“AI and ML are transforming the way financial institutions interact with their account holders. From predictive analytics to tailored financial advice, these technologies enable banks and credit unions to offer personalized banking services that were unimaginable a decade ago. The power of AI and ML lies in their ability to learn from data. In banking, this means…
Tag: machine learning
Sopra Steria & SBS: 75% of Banks not Ready for Open Banking
I write about AI for a living and Apple’s iPad event has left me very excited for WWDC in June
“While it might seem like Apple is behind companies like Meta, Google and Microsoft when it comes to AI, the reality is Apple has been at the forefront of the technology for decades. It’s just been reluctant to call it AI and the Let Loose event gave us an insight into what comes next.” https://www.tomsguide.com/ai/i-write-about-ai-for-a-living-and-apples-ipad-event-has-left-me-very-excited-for-wwdc-in-june
Intelligence turns bank contact centers into value creators
AI wants a communication-first design paradigm
“Communication-first design Our approach to the design of LLMs and generative AI should be communication-first. Traditional design principles such as relevance, accuracy, and ease of use should be re-contextualized within a paradigm of communication and interaction, not search and information retrieval. I make this distinction because the design of any interactive technology should follow the…