“What Cognitive Banking Is Cognitive banking refers to embedding AI-driven inferencing and pattern recognition on top of permissioned data (transactions, financial behaviors, linked accounts) so that banks can shift from reactive servicing to proactive guidance. Rather than waiting for customers to navigate menus or submit queries, cognitive banking systems sense intent, flag opportunities, and offer…
Tag: machine learning
Turns Out, AI Makes Stuff Up to Try to Make Us Happy
“‘Historically, these systems have not been good at saying, ‘I just don’t know the answer,’ and when they don’t know the answer, they just make stuff up,’ Conitzer said. ‘Kind of like a student on an exam that says, well, if I say I don’t know the answer, I’m certainly not getting any points for…
Why OpenAI’s solution to AI hallucinations would kill ChatGPT tomorrow
“The authors examined ten major AI benchmarks, including those used by Google, OpenAI and also the top leaderboards that rank AI models. This revealed that nine benchmarks use binary grading systems that award zero points for AIs expressing uncertainty. This creates what the authors term an “epidemic” of penalising honest responses. When an AI system…
Falling Behind on AI? Here’s How Banks and Credit Unions Can Catch Up Fast
“AI Will Soon be Everywhere, So Don’t Get Left Behind Just like spellcheck or Excel formulas, AI will become a standard part of every tech product. Think Apple phones and how they include AI at no additional cost. Banks and credit unions must shift from viewing AI as a luxury to treating it as a…
Ai Weekly – Jul 27
Credit Unions Face Tough Tech Choice: Pay Up or Fall Behind – The Financial Brand “Perhaps the largest challenge facing credit unions today is the financial investment that is required to meet members’ digital demands and effectively compete with big banks and other financial institutions. ‘It isn’t cheap, but it’s a cost of doing business,…