- “The new voice and text-enabled chatbot enhances the experience for Landmark’s 370,000+ members seeking convenient, 24/7 access to information and support resources
- Members can inquire about product offerings, branch/ATM locations, refinancing, credit cards, opening accounts and dozens of other subjects that would previously result in a call to the contact center or branch visit. The technology results in over 85% of customer inquiries handled without waiting for a live agent.
- ‘The use of Clinc’s AI technology is a great fit as we continue to enhance our member-facing technology capabilities both in-person and online,’ said Brian Melter, Landmark’s Chief Experience Officer.”
https://www.google.com/amp/s/finance.yahoo.com/amphtml/news/landmark-credit-union-clinc-launch-120000859.html
