Report: 62% of orgs use voice technology to increase revenue

Brandon McGee

4 years ago

“According to a new report by Deepgram and Opus Research, 77% of companies are using voice technology to identify new business opportunities, and 62% are using it to increase revenues.
The report also confirmed that customer loyalty continues to be top of mind for companies in 2022.
73% of respondents noted customer experience analysis as the most impactful use of speech technology.”