- “According to a new report by Deepgram and Opus Research, 77% of companies are using voice technology to identify new business opportunities, and 62% are using it to increase revenues.
- The report also confirmed that customer loyalty continues to be top of mind for companies in 2022.
- 73% of respondents noted customer experience analysis as the most impactful use of speech technology.”
https://venturebeat.com/2022/01/28/report-62-of-orgs-use-voice-technology-to-increase-revenue/