Report: 62% of orgs use voice technology to increase revenue

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  • “According to a new report by Deepgram and Opus Research, 77% of companies are using voice technology to identify new business opportunities, and 62% are using it to increase revenues.
  • The report also confirmed that customer loyalty continues to be top of mind for companies in 2022.
  • 73% of respondents noted customer experience analysis as the most impactful use of speech technology.”

https://venturebeat.com/2022/01/28/report-62-of-orgs-use-voice-technology-to-increase-revenue/