- “The ecommerce giant’s Automated Assistant, that lets users have natural conversations with non-human customer service agents, now supports Hindi for chats through the Amazon Android app.
- The chatbot powered by artificial intelligence (AI), leverages machine learning (ML) and natural language processing capabilities (NLP).
- India has the second-highest active Internet user base in the world with more than 600 Mn active users.”
https://www.google.com/amp/s/inc42.com/buzz/amazon-localises-customer-service-for-india-with-hindi-speaking-bot/amp/
