This Company Just Passed Google As No. 2 in Smart Speakers

  • “Chinese tech giant Baidu has unseated Google for No. 2 in the smart speaker market worldwide, according to research firm Canalys. Baidu, which makes speakers that it sells only in China, had a 17.3% market share of shipments in the second quarter, ahead of Google, which had a 16.7% share.
  • Overall, smart speaker shipments grew 55% in the second quarter compared with the same quarter a year earlier. Manufacturers shipped over 26 million of them during that time versus 16.8 million in the year-ago quarter.”

https://www.google.com/amp/s/fortune.com/2019/08/26/smart-speakers-google-home-baidu/amp/

Google and Amazon fight it out for retail ad spend

  • The report says retail advertisers in the US alone will spend $13.12bn on search in 2019, a 22.5% increase from last year – and this will reach $15.65bn in 2020.
  • The report attributes 54% share of product searches to Amazon vs 46% to Google – a complete reverse of the shares it published in 2015.
  • Monetising voice search. The key findings:
    • 1 in 5 consumers have bought via search
      31.72% of those have bought something new (not a repeat purchase)
      Household items and clothing are the most common purchases
      Consumers like the hands-free experience
      Security concerns and a lack of screen are barriers to adoption

    https://www.thedrum.com/opinion/2019/08/22/google-and-amazon-fight-it-out-retail-ad-spend

    Amazon Forecast hits general availability

    “Forecasting events at scale given a set of variables is a capability most companies would find useful, for obvious reasons. Fortunately for them, Amazon’s made the science of prediction more accessible with a fully managed service called Forecast, which uses AI and machine learning to deliver highly accurate forecasts. It’s now generally available through Amazon Web Services.”

    https://www.google.com/amp/s/venturebeat.com/2019/08/21/amazon-forecast-hits-general-availability/amp/

    AMAZON SAYS IT CAN DETECT FEAR ON YOUR FACE. YOU SCARED?

    • “Amazon announced a breakthrough from its AI experts Monday: Their algorithms can now read fear on your face, at a cost of $0.001 per image—or less if you process more than 1 million images.
    • Google does not offer facial recognition, a decision it says resulted from an internal ethical review raising concerns that the technology could be used to infringe privacy.”

    https://www.google.com/amp/s/www.wired.com/story/amazon-detect-fear-face-you-scared/amp

    CASEY CHIN; GETTY IMAGES

    Amazon Localises Customer Service For India With Hindi Speaking Bot

    • “The ecommerce giant’s Automated Assistant, that lets users have natural conversations with non-human customer service agents, now supports Hindi for chats through the Amazon Android app.
    • The chatbot powered by artificial intelligence (AI), leverages machine learning (ML) and natural language processing capabilities (NLP).
    • India has the second-highest active Internet user base in the world with more than 600 Mn active users.”

    https://www.google.com/amp/s/inc42.com/buzz/amazon-localises-customer-service-for-india-with-hindi-speaking-bot/amp/