Retailers No Longer Compete Against Each Other, But Against Amazon Marketplace

  • “Mastercard’s Spending Pulse data for holiday 2020 found that while department stores’ overall sales fell 10.2 percent during the season, their eCommerce sales only rose 3.3 percent.
  • Amazon enjoyed a 14.3 percent market share for all clothing and apparel sales during 2020’s third quarter versus just 9.5 percent a year earlier. By contrast, Walmart’s share of apparel fell to 7.4 percent during the same period, down from 10.5 percent a year earlier.
  • 37 percent of U.S. consumers surveyed interested in direct-to-consumer sales. The No. 1 reason cited — loyalty to well-known brands”

Amazon saw some big changes in online shopping this Christmas

(Image credit: Amazon)
  • “The ecommerce giant has released a new blog post in which it revealed that it delivered more than 1.5bn toys, home products, beauty and personal care products and electronics to its customers all over the world.
  • At the same time, third party sales on Amazon rose by more than 50 percent year-over-year worldwide.
  • If this turns out to be true, it would represent a year-over-year increase of 28 to 38 percent and mark the first time the ecommerce giant has brought in over $100bn in a single quarter.
  • According to Mastercard SpendingPulse, ecommerce sales in the US grew by 47.2 percent year-over year from November 1 to December 24 as more consumers preferred to shop from the safety of their homes.”

Cyber Monday Rings Up $10.8 Billion In Record Sales

  • “Amazon sellers had record-breaking $4.8 billion in worldwide sales Black Friday through Cyber Monday, a 60 percent increase over 2019 sales for the same period.
  • Sales on Cyber Monday increased 15.1 percent year over year, based on analysis from 80 of the leading 100 eCommerce merchants in the U.S., according to Adobe. The figures fell short of Adobe’s forecast of $12.7 billion.
  • Adobe adjusted its online sales forecast slightly downward to $184 billion for the entire holiday season, a 30 percent hike over 2019. Original 2020 forecasts were $189 billion.
  • Cyber Monday orders for curbside pickup were up 30 percent from 2019, and 37 percent of digital sales were made on mobile devices, according to Adobe’s data.”

8 Ways AI Can Boost Retail Sales During the COVID Holiday

“Consider the case of a little-known online bookseller, As its sales ballooned by around 40% in the second and third quarters, thanks to the novel coronavirus, it hired about 250,000 new employees to handle the business surge, leaving it more than 1 million employees and on a pace to soon unseat Walmart as the largest employer in the country.

‘Innovations are taking place in a matter of just months that would normally take years, in areas like acceleration of e-commerce offerings, blending of digital and in-store experiences, curbside pickup and quicker delivery options, and contactless delivery and payments,’ he says.”

8 Ways AI Can Boost Retail Sales During the COVID Holiday

UK Retail Survey: E-Commerce Trends Shifting Heavily Toward Amazon Shopping During The Pandemic

  • “New research by Wunderman Thompson Commerce reveals that fewer than two in ten (16%) of UK consumers intend to return to their old shopping habits post-lockdown
  • The impact of COVID-19 may also be a tipping point for ethical concerns with nearly three-quarters (73%) wishing that retailers and brands would offer better environmental practices. Over half (55%) of consumers say that a company’s ethics and morals play an important part in their purchase decisions”

UK Retail Survey: E-commerce Trends Shifting Heavily Toward Amazon Shopping During the Pandemic