“Communication-first design
Our approach to the design of LLMs and generative AI should be communication-first. Traditional design principles such as relevance, accuracy, and ease of use should be re-contextualized within a paradigm of communication and interaction, not search and information retrieval.
I make this distinction because the design of any interactive technology should follow the paradigm of user behavior and experience it enables. A search engine enables queries—hence its design should optimize for accurate and relevant results. Large language models enable conversation—hence they should behave as conversation partners.”
https://uxdesign.cc/ai-wants-a-communication-first-design-paradigm-ac0ebfa97eb7