“The frictionless future of grocery shopping: Moving forward, the two companies plan to work together to leverage Azure and Azure AI and other Microsoft Cognitive Services to transform the shopping experience by eliminating the friction customers experience at the grocery store, such as not finding the products they want, longer-than-usual waits at the deli or meat counters and, of course, checkout lines. For store managers and associates, these intelligent solutions can also help anticipate out-of-stocks and misplaced products.
Partnership already proving results with One Touch Fuel: Fuel stops are a whole lot faster with Albertsons Cos. new One Touch Fuel app, which eliminates the hassle of prompts at the pump and saves an average of at least 90 seconds during a fuel-up. The app allows customers to pay for fuel, claim rewards, and activate the pump in just one tap of the phone.”
“Investing in e-commerce directly benefit our customers, and anything that we can do to simplify their grocery shopping experience to save valuable time is a win,” said Narayan Iyengar, SVP Digital and eCommerce at Albertsons Cos. “While our partnership with Takeoff Technologies will streamline eCommerce fulfillment and improve our efficiencies, we’re excited that Takeoff’s AI solution will make it even easier for customers to get their groceries how and when they want. This is a major step in our commitment to being a customer-centric player in the digital food and wellness ecosystem.”