“Analytics Insight predicts that the Global Artificial Intelligence market revenue in the Banking sector will touch a whopping USD48.3 billion by 2025 compared to USD13.7 billion in 2019 growing at a CAGR of 28.6% Conversational AI has been a great addition to the banking sector. It improves customer experience, enables cost optimization, and unburdens the…
Month: May 2021
A definitive primer on robotic process automation
“Forrester estimates that RPA and other AI subfields created jobs for 40% of companies in 2019 and that a tenth of startups now employ more digital workers than human ones. According to a McKinsey survey, at least a third of activities could be automated in about 60% of occupations. And in its recent Trends in…
How Artificial Intelligence’s (AI) Effect On Retail Sales Is Increasing
“It’s estimated that Amazon has sold about 25 million Echo devices up to now Marketers will have to target the devices instead of consumers: they need to be tech-savvy to understand and influence AI algorithms in order for the device to purchase it. OLB Group to Provide AI-Based Analytics to Small- and Medium-Sized Merchants –…
Are You Talking To A Bot Or A Human On That Website?
“A few features that set apart mediocre chatbots from the best chatbots is NLU (natural language understanding for human-like conversation), sentiment analysis , and human escalation algorithm . That means the chatbox has the ability for the chatbot to detect what the customer’s next step action should be and knows when to involve a human….