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Month: June 2026
How Financial Institutions Must Update Data Strategies for the Next Wave of AI
“In a 2025 consumer study by MX, 55% of U.S. consumers said they would give their financial provider access to more of their data if it resulted in a better experience, up from 46% in May 2024. Forty-one percent of respondents said they have used digital tools to bring different financial accounts into one view —…
How AI-First Banks Are Rewriting the Rules of Retail Banking
“Always-on Personal Relationship Manager for Every Customer: A personalized engine is leveraged to ensure every customer interaction is proactive and contextualized. It captures every trigger event, uses customer context, targets customers with a high propensity for a specific action (such as cross-selling), engages them, and executes action on their behalf with consent. Retail banks have achieved…
U.S. bank regulators ramp up scrutiny of AI use at financial companies
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