“Caila Schwartz, the director of consumer insights at Salesforce, told the outlet, “‘Digital retailers who are using generative AI and agents in their customer service experiences saw a nine percent higher conversion rate compared to those who are not.’ Moreover, Salesforce’s data revealed a 31% annual growth in the utilization of AI-powered online chat services on Black Friday. The firm’s data also showed U.S….
Category: Uncategorized
Ai weekly – Dec 1
JPMorgan Chase and Capital One are winning at AI banking — and their lead is getting bigger “‘The leading banks in the index — JPMorgan and Capital One (COF) — are doubling down their efforts,’ Mousavizadeh said in the latest episode of Quartz AI Factor, a new series set at the Nasdaq MarketSite (NDAQ). ‘And that means that…
Ai weekly – Nov 24
Is Al Progress Stuck? | Jennifer Golbeck | TED “Will progress in artificial intelligence continue to accelerate, or have we already hit a plateau? Computer scientist Jennifer Golbeck interrogates some of the most high-profile claims about the promises and pitfalls of Al, cutting through the hype to clarify what’s worth getting excited about – and…
Coca-Cola causes controversy with AI-made ad
“Coca-Cola is facing backlash online over an artificial intelligence-made Christmas promotional video that users are calling “soulless” and “devoid of any actual creativity.” The AI-made video features everything from big red Coca-Cola trucks driving through snowy streets to people smiling in scarves and knitted hats holding Coca-Cola bottles. The video was meant to pay homage to the…
NEW Apple Smart Home Devices
Apple to Launch AI-Powered Home ‘Command Center’ as Soon as March 2025 “Apple plans to position the smart display as a “command center,” with the aim of furthering Apple’s position in the smart home market. The smart home hub has been in development for more than three years, and Apple CEO Tim Cook has been pushing the…