— 7 Examples of AI in Retail and e-Commerce Our friends at CB Insights have developed a new infographic titled “Artificial Intelligence in Commerce Market Map.” As usual, they’ve done a really nice job, and I’ve discovered a few new companies that I’ll review in the coming weeks. I know it’s extremely difficult to include…
The Chatbot Challenge (aieCommerce.com)
Late yesterday I set out on a mission. My goal…to find a handful of companies promoting their chatbot through a call-to-action on their website. Easy…right? As it turns out…NO. It’s not easy at all. There are plenty of companies promoting their chatbots on their Facebook pages, but that’s a given…table-stakes. To narrow my search, I…
ai eCommerce News – Aug 16
Image Credit: brandchannel.com –– Voice AI is the Latest Brand Battleground “Gregg Johnson, CEO of Invoca said, “People are using voice to interact with the world around them more than ever, and they’re using mobile phones, home devices and even landlines to call businesses at staggering rates.” ‘Customer conversations have been an underused, yet valuable,…
Retails last resort? Extreme Personalization by Sameer Patel
— Retails last resort? Extreme Personalization by Sameer Patel “Brands are still batching and blasting emails in the hopes that they will make it up in the numbers. Mobile, Email, Web and offline presence are treated as disconnected channels… 91% of us unsubscribe from emails (Salesforce) 44% of direct mail is never opened (NewsCred) 60%…
Digital Operative Partners with Sentient
— Digital Operative Partners with Sentient Technologies to Provide AI-Powered Testing and Optimization Using Sentient Ascend™ With the addition of Ascend to its suite of strategic partners, Digital Operative is now able to implement AI-based CRO tests, an alternative to A/B and multivariate solutions, which will facilitate increased revenue and conversions for clients. Ascend allows…