“According to IDC, the global AI market is poised to break the $500 billion mark by 2024. Louis Vuitton uses facial recognition within the Baidu ecommerce platform to match consumers with fragrances. Discount supermarket chain, Lidl, uses NLP in its conversational chatbot Margot on Facebook Messenger. Margot helps shoppers get the best out of its…
Tag: 1-800-Flowers
“Companies like 1-800-Flowers have been offering customers the ability to order via chatbot for years. 1-800-Flowers in particular has purportedly seen great success with their chatbot. Shortly after implementing its chatbot in 2016, 70% of customers ordering through the chatbot were new customers” Machine Learning in Payments – an Overview in Disruptive Times