“E-commerce for one. In this unfortunate time of the Covid-19 pandemic, online sales have increased from 10-30%. People are not comfortable going to the brick and mortar stores, they prefer buying even the essentials online. As I had illustrated earlier, if a greater number of people are buying online and leaving reviews, more data is…
Tag: AI eCommerce
Digital CX in the Age of COVID-19
“According to Avalara and PSFK’s Digital Commerce Playbook, the following trends are shaping the modern customer experience online: Frictionless expectations Convenience culture Value in transparency Prioritizing the checkout experience In fact, a study showed that 63% of online shoppers are more open to sharing personal information if it means brands and retailers can better anticipate…
5 DATA SOURCES THAT ECOMMERCE COMPANIES SHOULD EXCAVATE FOR THEIR AI EFFORTS
“Here are five essential data sources that ecommerce companies can use to fuel their AI efforts. BROWSING AND SEARCH HISTORIES INVENTORY AND SALES DATA PAYMENT INFORMATION CUSTOMER REVIEWS SOCIAL MEDIA” https://dataconomy.com/2020/05/5-data-sources-that-ecommerce-companies-should-excavate-for-their-ai-efforts/
Mercator Advisory Group gives Kount the top scores for its Identity Trust Global Network, Advanced AI, and Chargeback Protection
“Kount, the leader in digital fraud protection and identity trust, today announced independent research firm Mercator Advisory Group has ranked Kount the best eCommerce Fraud Detection Solution in its vendor comparison, published this month. Mercator analysts assessed more than 40 fraud prevention providers and selected five that offer complete solutions for a detailed comparison across…
4 views on the future of retail and the shopping experience
Natasha Mascarenhas says retailers will need to find new ways to sell aspirational products — and what was once cringe-worthy might now be considered innovative. Devin Coldewey sees businesses adopting a slew of creative digital services to prepare for the future and empower them without Amazon’s platform. https://www.google.com/amp/s/techcrunch.com/2020/05/29/4-views-on-the-future-of-retail-the-check-out-process-and-lines/amp/