PHOTO: SHUTTERSTOCK “According to Gartner, artificial intelligence is the technology that will have the most impact on commerce in the future. Their analysts say AI will predict and initiate at least five percent of digital commerce orders by 2022.“ https://www.cmswire.com/customer-experience/3-cant-miss-predictions-about-the-future-of-ecommerce/
Tag: AI
This robot that can instantly find Waldo might be my favorite use of artificial intelligence yet
“Google’s Cloud Auto ML service, which doesn’t require any coding experience to use (it’s free to try), was trained to find Waldo by looking at dozens of pictures of the cartoon, which were all found on Google Image Search.” https://www.google.com/amp/s/www.businessinsider.my/wheres-waldo-robot-ai-machine-learning-2019-2/amp/
Bernie Sanders, AI candidate
Sen. Bernie Sanders. Photo: Sean Rayford/Getty “What he said: Right at the halfway mark of the 10-minute video, Sanders took a stance on the future of work. “I’m running for president because we need to understand that artificial intelligence and robotics must benefit the needs of workers, not just corporate America and those who own…
Build A 5-Star Customer Experience With Artificial Intelligence
© PESHKOVA – ADOBE STOCK “So anyone interested in CX trends should pay close attention to the latest Customer Experience Index report from Forrester Research. The annual survey asks nearly 120,000 U.S. consumers to rank 287 brands across 19 industries, focusing on how their company-specific experiences impact brand loyalty. The alarming surprise was that the aggregate…
Is South Africa ready for large-scale process automation?
“2019 is the year in which automation technologies take centre stage, Forrester Research predicts. In addition, Forrester predicts that intelligent automation (IA) will replace one-fifth of service desk interaction, with automation eliminating 20% of all such interactions by end-2019. However, the automation economy is also expected to create new jobs such as that of bot…