“JD.com, one of the biggest eCommerce retailers in China, has teamed up with Google to launch a store on Google Express, according to a report by Reuters. The site is called Joybuy and currently offers everything from shoes to electronics to hair extensions. A majority of the products are under $100 and from brands…
Tag: Alibaba
The Future Of E-Commerce And Retail Will Be Written In China
Additionally, Alibaba’s high-tech food/grocery retail store concept, known as Hema, is expanding quickly. Exhibit 1. These outlets serve as walk-in restaurants, food and grocery purchase points, and warehouses for online delivery (within 30 minutes in a three-kilometer radius) – all at the same time. There are now 64 Hema stores in operation, with two being added each…
2018 in Review – Ana Păstrăvanu of thepaypers.com
One of the best aspects of transitioning to a new calendar is the year-in-review pieces written by popular technology blogs and publications. This morning I discovered a post written by Ana Păstrăvanu of thepaypers.com. Here are just a few of the key take-always. Check out the post for full details. In Pakistan ecommerce was expected…
Survey: 9-in-10 respondents using AI improved speed of complaint resolution
PHOTO: ELENA KOYCHEVA “The technology itself is used primarily to enhance efficiency, though leading CX firms use AI “to bring a deeper level of customer understanding, driving customization and a personalized journey.” Nine-in-10 survey respondents said since incorporating AI, they had seen measurable improvement in the speed of complaint resolution. Eight-in-10 said AI had enhanced…
Alibaba generates 149 billion yuan in sales in first 12 hours of 11.11
Within the first hour of the 11.11 Global Shopping Festival, total gross merchandise volume had exceeded 67 billion yuan — nearly $10 billion. https://www.google.com/amp/s/www.zdnet.com/google-amp/article/alibaba-generates-149-billion-yuan-in-sales-in-first-12-hours-of-11-11/